Epic Testimonials

I wouldn’t get behind a company if I didn’t believe they were the best out there. Day-in, day-out if anybody asks me for a plumber or engineer I always recommend Epic.

What I like about Epic is that they do what they say they’re going to do, when they say they’re going to do it.

I was impressed by the team's commitment to working at a consistently high standard.

They are highly qualified and their fault finding and diagnosis, across a multitude of different heating issues, has always been second to none.

I trusted them completely to get the job done, and could see that they made great progress every day.

Steve and the team worked hard to change some of the design aspects that I hadn't previously thought of, in order to better fit in with my overall vision.

They were all such lovely guys, I felt I could just trust them to be in my home and get on with the job. They also delivered great value for money.

Jason and Steve have been working with Fenwick Ward since before I joined and I’ve been with the company for four and a half years! We would only use suppliers that we fully trust and simply would not recommend them if we didn’t think they would do a really good job.

As a property letting and management agency, we need really reliable suppliers who are quick to respond and get the job sorted. One of the reasons we like working with Epic heating and plumbing services is that they are very responsive.

The team's dedication, positivity and excellent communication meant that nothing got overlooked.

I would certainly recommend Epic heating and plumbing and have already done so to quite a few people.

The team were exceptionally tidy and always cleared away their tools and any mess at the end of the day.

The process was smooth and fast thanks to Steve and his team, who worked from early on until well into the evening.

The new system works brilliantly and the team were very professional in everything they did. They were also friendly and courteous, and had the right attitude. I would absolutely recommend them to anybody.

Steve planned the project and everything went like clockwork, with each person turning up when their job was ready to be done.

For Ocean lettings and management, customer service is tantamount. Tenants expect heating and hot water to work and if it doesn’t they expect it to be fixed. Epic carries out upwards of 10 to 15 jobs a week for us and never let us down.

The installation went absolutely perfectly! The boys worked really hard - no clocking-off early! They were also very clean and tidy - there were no problems whatsoever.

They are nice to deal with and the standard of workmanship is really good.

I’d say it was thanks to Steve’s expert advice and hard work that my new bathroom turned out exactly as I wanted it.